This module will describe approaches to identification of system requirements and strategies for development of safe and effective systems. The focus is on user-centered design, incorporating typical users early in the design process and doing formative evaluations using realistic testing scenarios. Application of usability principles and heuristics to the design of Computerized Provider Order Entry (CPOE) systems that can anticipate and avoid errors is also addressed.

Learning Hours: 10 hours

1. Describe principles of sound design to support usability.
2. Identify common sources of error documented in research studies in medicine.
3. Explain principles underlying the design of healthcare systems for safety.